by Alana J. Mauger
Montgomery County Community College’s Center for Workforce Development (CWD) recently partnered with VideoRay, LLC — the largest producer of remotely operated vehicles in the world — to develop and deliver a Quality and Process Improvement program for its employees.
Building on its commitment to foster a customer-focused culture, VideoRay selected 16 of its employees to participate in an 18-hour program that introduced them to Quality and Process Improvement. The training covered such topics as theory and causes of process variation, charting and analysis, process capability and problem solving, among others. Participants learned these concepts while engaging in group projects to identify process improvement opportunities specific to VideoRay. At the conclusion, each group presented its findings to VideoRay senior management.
The program’s success and impact lead MCCC and VideoRay to partner again, restructuring the program’s key elements into a two-hour Lunch and Learn program, delivered on site at VideoRay in Pottstown on June 18.
The College also assisted VideoRay in obtaining a WEDnetPA workforce development grant, which helped to defray some of the costs associated with the training program.
The College’s Center for Workforce Development is a leading supplier of workforce development services and a catalyst to create a learning culture for Montgomery County based companies. Its goal is to improve employee productivity through delivering results-driven workforce development services at the right time and place.
To learn more, contact CWD Director Brook Hunt at 215-641-6331 or firstname.lastname@example.org.